If you or anyone you know are in need due to a job loss or financial hardship and are unable to afford groceries, with no access to other support then please click on the button above. Someone will phone you back to assess the situation & check for any specific requirements. Please answer your phone when we call otherwise we will not be able to help you. For people without any internet access, please phone us toll-free 0800 007 008 so we can fill out the online form on your behalf.
Online Pātaka Kai (Free Kai Coupon Code)
- Request Food Parcel by clicking on the button above
- Once we accept your food parcel request we will provide you with a one-off free COUPON CODE
- Use the COUPON CODE at the CART to shop for FREE at our ONLINE CHARITY PĀTAKA KAI
We assign a budget for each household so each coupon has a maximum free spending limit. If you go over your free budget then you will need to pay any excess (If paying, Stripe Payments require $1 minimum excess to cover their fees). The coupon can only be used by you once & is subject to our order request acceptance & item availability (please check all options & don’t be greedy)
We will TEXT you details once your food parcel is ready to be delivered or picked up
If all your household are in self isolation due to a member of your household having tested positive for COVID within the last seven days then please also apply online for FREE extra Support While You’re Self-Isolating – click here
0800 007 008
Pickup Instructions: (wait for our TEXT before coming)
Please wait until you receive a confirmation TEXT message from us confirming that your food parcel has been picked and is ready for collection. If you are self-isolating and someone else needs to collect on your behalf then please text us back their name, mobile number, and vehicle registration number first then we will send them a final pick-up confirmation text before they are able to come and collect on your behalf. Please drive into the driveway at the cul-de-sac end and park under the portico, there is no need to exit your vehicle. If no one is in attendance outside then please sound two short toots on your horn and someone will come out to attend to you. Once you have received your order then carefully exit out the other end of the driveway.
You must present ALL of the following:
Order Number (this will have been emailed and texted to you)
Photo ID for designate driver (eg. driver’s licence)
Proof of Address showing you name and address (eg. online power bill)
21 Laingfield Terrace, Laingholm, Auckland 0604
From Titirangi roundabout, travel down Huia Road for 6.1km (9 minutes), turn left before the church into Victory Road, then first left before the school into Laingfield Terrace… go to the end of the road and turn into the driveway at the cul-de-sac end on the right. Park under the main portico.
Those seeking assistance may be asked to provide the following information when requesting assistance:
- Photo identification
- A decline letter from WINZ showing that no special need grant is available and a breakdown of the WINZ benefit received.
- A bank statement with at least the last transactions listed
- If applicable a copy of budgeting sheet prepared by a qualified budgeter
VisionWest’s Food Bank – Pātaka Kai– provides emergency food parcels for people on low income.
93B Glendale Road, Glen Eden, Auckland
Email: [email protected]
Phone: (09) 818 0781
EMERGENCY FOOD PARCELS
If you DO NOT have Covid in your household you can come onsite at 93b Glendale Road, Glen Eden to collect a Food Parcel during their normal open hours are 12pm – 2pm, Tuesday, Wednesday, Thursday, Friday.
If you DO have Covid in your household, please DO NOT come onsite as you should be self-isolating.
Please provide the following information so that we can assess if you are eligible for self-isolation food support.
• What is your self-isolation status – are you a household close contact (HCC) or are you Covid positive (CP):
• When did your self-isolation begin (date of first positive test of any member in household):
• Full Name:
• Date of Birth
• Contact Number:
• Full Address including postcode (we can only help with those in West Auckland):
• The predominant ethnicity of your household:
• Amount of people in the household (adults 18+ / dependents):
• Other information you would like us to know:
• If they are able to able to assist, is there anything their drivers need to know about? (e.g., pets on property, long driveways, etc.)
• All emergency food parcels are standard but if you do have any allergies or religious restrictions (e.g., no beef or pork etc.) please do let them know. However, keeping in mind we cannot always cater to these restrictions.
The Village Community Services Trust – provides emergency food parcels for families in need of food support.
448 (unit 3) Rosebank Road, Avondale, Auckland
Phone: (09) 826 5427
Collect only after Pre-Booked Appointment from available time-slots Tuesday, Thursday 10am-1:30pm, or Friday 10am-12pm
New Lynn: 32 Delta Avenue, New Lynn, Auckland 0600
Phone: (09) 827 3128
Westgate: 532-534 Don Buck Road, Massey, Waitakere City, Auckland 0614
Phone: (09) 833 8633
CareRanui – 464 Swanson Road,
Phone: (09) 833-7815
Collect Tuesdays or Friday 9.30am–11.30am, ID and Proof of local address required
Kumeu Baptist – 495 State Highway 16, Kumeū
Phone: (027) 605-6103
Waipareira Trust Food Co-Op (Henderson) – cnr Edmonton Road and Great North Road
Phone: (09) 836-6683
Church Unlimited (Glendene) – cnr Te Atatu Road and Great North Road
Phone: (09) 836-1294
Huapai Branch Servicing: Huapai, Kumeu, Taupaki, Riverhead, Waimauku, Muriwai, Coatesville & Whenuapai
Phone: 022 568 6337, [email protected]
St. Vincent de Paul – 6A Henderson Place, Onehunga
Phone: (09) 815 6122 or Freephone: 0800 680 090
Email: [email protected] or [email protected] (for West Auckland)
Office Hours: Monday – Friday 10:00 am – 3:00 pm
The Ark Project (Mt Roskill) – 740 Sandringham Road, Mount Roskill
Text: Text: 027 253 7292 or Apply Online: click here
Collect only: Tuesdays & Thursdays at 4pm
Depending on situation, there are different support options available to you from MSD or your employer.
If you have not already done so, please apply online here for extra free support from MSD below while you are still Self-Isolating and qualify for this… it is better to apply online rather than phone them because they are under extreme pressure and cannot normally answer call for at one hour of being on hold, then you still may get disconnected by mistake.
Community Food Services Directory (and other family services)
Family Services Directory is an official list of services compiled by MSD (Ministry of Social Development)